Next you’ll be asked to enter your iLok User ID to continue.Click the grey “Download Now” button next to where it shows your Pro Tools Upgrade and Support Plan.Under “My Products”, click the Products Not Yet Downloaded link.
The same applies to anyone who bought Pro Tools software from January 22nd to March 23rd, 2015. The way it works is anyone who purchased a Pro Tools upgrade dating back to October 10th, 2014 is entitled to get Pro Tools 12 for free.
Since it’s hidden behind a support login screen, the directions don’t show up in search results, so I thought I’d post the directions below so that other people can find them without a bunch of hassle. I did some digging into Avid’s Knowledge Base and turned up exactly what I was looking for buried a couple pages deep: step-by-step directions on how to get the free upgrade to Pro Tools 12.
